SQL Power recommends that all SQL Power Architect users register for Premium Support.
Premium Support ensures a productive, worry-free SQL Power Architect experience by giving you:
Access to online User Guides
Premium Support includes access to full User Guides via the online SQL Power Wiki and downloadable PDF at no extra cost. ($49 value)
Guaranteed quick, expert response to bug reports
No more waiting indefinitely for an answer on the Forum that may or may not be helpful... with Premium Support, you can call or email any issues or questions directly to our Development team, who will respond within 2 business hours (9am-6pm Toronto EST).
1-on-1 assistance from a real, live SQL Power Architect Developer
With Premium Support, you don't have to get your questions filtered down through various support "levels" or "customer service reps" -- Instead, you'll enjoy direct contact with the actual software developers, who can address the issue instantly and correctly, by phone or email.
Guaranteed development of approved enhancements (and top priority for your requested bug fixes)
Get direct influence over the evolution of the software: as a Premium Support member, your enhancement and bug fix requests go straight to the front of the line to get implemented in the next release.
Free software upgrades for the duration of your subscription
(Enterprise Edition only)
If we release a non-free software upgrade while you're registered for Premium Support,
you'll get that upgrade for free.
Indemnity protection
Indemnity protection provides financial protection for your organization when using SQL Power open source products. This protection covers legal risks associated with our open source products containing software owned by companies that claim it infringes intellectual property rights.
*SQL Power regular business hours for tech support are 9am-6pm Toronto EST
*Premium Support includes up to 10 incidents per year
WE NEVER FAIL & NEITHER WILL YOU.
Maximize your SQL Power Architect productivity - Sign up for Premium Support today!