SQL Power recommends that all SQL Power DQguru users register for Premium Support.
Premium Support ensures a productive, worry-free SQL Power DQguru experience by giving you:
Canada Post Mailing Address Validation Data updates
(Enterprise Edition only)
With a Premium Support subscription, SQL Power DQguru includes monthly updates of Canada Post national address verification data.
Validating against Canada Post standards significantly reduces mailing costs
by eliminating wasted postage from undeliverable or duplicate mailings.
Access to online User Guides
Premium Support includes access to full User Guides via the online SQL Power Wiki and downloadable PDF at no extra cost.
($49 value)
Guaranteed quick, expert response to bug reports
No more waiting indefinitely for an answer on the Forum that may or may not be helpful... with Premium Support, you can call or email any issues or questions directly to our Development team, who will respond within 2 business hours (9am-6pm Toronto EST).
1-on-1 assistance from a real, live SQL Power DQguru Developer
With Premium Support, you don't have to get your questions filtered down through various support "levels" or "customer service reps" -- Instead, you'll enjoy direct contact with the actual software developers, who can address the issue instantly and correctly, by phone or email.
Guaranteed development of approved enhancements (and top priority for your requested bug fixes)
Get direct influence over the evolution of the software: as a Premium Support member, your enhancement and bug fix requests go straight to the front of the line to get implemented in the next release.
Free software upgrades for the duration of your subscription
(Enterprise Edition only)
If we release a non-free software upgrade while you're registered for Premium Support, you'll get that upgrade for free. (Open source downloads are always free, so this applies to non-free software applications only, such as "Server" or "Enterprise" editions.)
Intellectual Property Indemnification
Intellectual Property Indemnification provides financial protection for your organization
when using SQL Power open source products.
This protection covers legal risks in the event that a third party
claims some portion of the SQL Power product's code
infringes their intellectual property rights.
*SQL Power regular business hours for tech support are 9am-6pm Toronto EST
*Premium Support includes up to 10 incidents per year
WE NEVER FAIL & NEITHER WILL YOU.
Maximize your SQL Power DQguru productivity - Sign up for Premium Support today!
